Q: Am I eligible for assistance?
A: Depending on your need, grants provide funding related to suicide prevention, alternative therapy options, emergency funds, housing assistance, domestic violence and military sexual trauma assistance. If you have questions about your eligibility, please review the FAQ’s below. If your question is not answered below, or for additional information, please contact us at (951) 444-7361.

Q: What assistance can I get?
A: Depending on your need, grants provide funding related to gap funding related to alternative therapy programs, alternative therapy program options, emergency funds, housing assistance, closing costs grant for home purchase (specific HUD guidelines for LMI apply), gap funding to assist with military sexual trauma and/or domestic violence healing programs and professional services.

Q: What documents do I need?
A: Each grant may request different documents. Each grant does request a copy of your DD214. Other grants may request financial statements, photo I.D., VA Medical ID Card, Military Retiree Identification, USDVA letter verifying service, proof of residency, documents related to bills, social security information, doctor or counselor information, disability letter, etc. When you start the grant application you will see with each application what will be required.

Q: How much money can I expect to receive?
A: VETCares grants provide temporary financial assistance for military families and veterans in need. Out of respect to our donors, we do limit the number and amount we are able to provide to a service member or veteran. As we are not set up for long-term financial assistance, we do encourage every veteran family/individual to demonstrate financial growth and education through resources offered.

Q: Do you help with furniture and/or appliances?
A: Each applicant’s needs vary. Furniture and appliances could be considered if the situation is deemed necessary and/or an emergency.

Q: How long does it take to receive assistance?
A: The length of time it takes for an outcome to be reached varies depending on the assistance being requested. The best way to assist in expediting your request will be to upload all required documents to your case in a timely manner.

Q: What happens if I am denied?
A: At VETCares we strive to assist veterans that demonstrate a documented and immediate need. Unfortunately, we are not able to assist everyone who applies. In the event that you are denied, we will provide you with additional resources for you to look into for possible assistance and long-term sustainability.

Q: Can you cover my credit card or personal loan payments?
A: VETCares is unable to provide financial assistance for military families and veterans with credit card or personal loan payments. However, you may qualify for other types of assistance if you have any past due essential bills.

Q: When will I receive a response to submitting my application?
A: You should hear from a grant administrator within 24-48 business hours of submitting your application. During processing, your grant administrator will contact you as often as they can, potentially every other day to continue the forward movement of your case. Please allow your case grant administrator 24 business hours to respond to missed correspondence.

Q: I have uploaded all of my documents to my application, what’s next?
A: Once an application is submitted the application and documents are visible and reviewed by a grant administrator. After they have reviewed what you uploaded, they will make initial contact with you to discuss next steps and let you know if anything additional is needed.

Q: Do you assist with down payment for home purchase?
A: VETCares does provide the Calloway Closing Cost Grant. Applications will only be reviewed: if the applicant has an actual accepted offer to purchase and escrow has been opened. Once information about the property and grant application have been confirmed, the grant administrator will calculate terms to determine HUD Guidelines eligibility for low-to-moderate income threshold. If guidelines are met, the administrator will move forward with the next steps of the grant process to verify all other steps and documents.